Terms of service

Terms of Service

Overview

This website is operated by Norelis.

Throughout the site, the terms “we,” “us,” and “our” refer to Norelis.

By visiting our website and/or purchasing a product from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this website.

If you do not agree to these Terms, you should not use the website or purchase our products.

Eligibility

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.

Products

Norelis sells dietary supplements and wellness products.

We make reasonable efforts to ensure that product descriptions, images, pricing, ingredient information, and other content on the website are accurate.

However, product packaging, appearance, or minor details may change from time to time.

We reserve the right to modify or discontinue products without prior notice.

Health & Medical Disclaimer

Information provided on this website is for general informational and wellness purposes only.

Norelis products are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this website should be considered medical advice.

You should consult a qualified healthcare professional before starting any dietary supplement, especially if you:

  • Are pregnant or nursing

  • Take prescription medications

  • Have an existing medical condition

  • Are scheduled for surgery

  • Have concerns about potential ingredient interactions

Use all products according to the directions provided on the label.

Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, abusive, or intended for unauthorized resale.

If an order is cancelled after payment has been processed, the appropriate refund will be issued to the original payment method.

You are responsible for providing accurate billing, shipping, and contact information when placing an order.

Prices and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Prices may change without prior notice.

Payment must be successfully authorized before an order is processed.

Applicable taxes, shipping charges, and other fees will be shown before the order is completed when required.

Shipping

Shipping times shown on our website are estimates and are not guaranteed.

Delays may occur due to carriers, weather, customs, high order volume, or circumstances outside our control.

Customers are responsible for providing a complete and accurate delivery address.

Additional terms may be described in our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Where applicable, Norelis offers a 30-Day Money-Back Guarantee subject to the conditions described in that policy.

Promotions, Bundles and Free Gifts

Promotional offers, discounts, bundles, and free gifts may be subject to additional conditions.

Promotions may be changed, limited, or discontinued at any time unless otherwise required by law.

Refunds involving promotional bundles may be adjusted based on products or promotional items retained by the customer.

Intellectual Property

All content available on this website, including the Norelis name, branding, graphics, product designs, photographs, text, logos, and website content, is owned by or licensed to Norelis unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit this content without prior written permission.

Prohibited Uses

You may not use this website:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To interfere with the security or operation of the website

  • To distribute malicious software or harmful code

  • To attempt unauthorized access to our systems

  • To scrape, copy, or exploit website content for unauthorized commercial purposes

  • To place fraudulent orders or abuse promotional offers

Third-Party Services

Our website may rely on third-party services, including Shopify, payment processors, shipping carriers, analytics providers, and other service providers.

We are not responsible for the independent actions, websites, or policies of third-party providers, except as required by applicable law.

Accuracy of Information

We aim to provide accurate and current information.

However, we do not guarantee that every piece of information on the website will always be complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and update information without prior notice.

Limitation of Liability

To the maximum extent permitted by applicable law, Norelis will not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or our products.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold Norelis harmless from claims, losses, liabilities, or expenses resulting from your unlawful use of the website or your violation of these Terms.

Privacy

Your use of this website is also subject to our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms will be governed by the laws applicable to Norelis and the jurisdiction in which the business operates, subject to any mandatory consumer protection laws that apply to customers in their place of residence.

Contact

If you have questions about these Terms of Service, please contact Norelis using the contact information provided on our website.

Last updated: August 17, 2026